Shipping & Returns

Shipping

We aim to ship all orders received via our online shop within 5 working days. Please allow extra time for delivery during busy periods e.g Christmas orders.

We send all packages via An Post registered post and will require a signature on delivery.

Shipping is charged at a flat rate.

Ireland €8

UK and Europe €15

For other overseas countries please contact us via email so we can advise you of shipping costs.

In certain countries further charges for customs and duties may be added at the time of delivery and will be charged by your local customs office. Lus Na Meala Handwovens is not responsible for any charges incurred.

Please contact us via email if you have any further queries regarding shipping and returns.

Returns

If you need to return an item please let us know by email within 7 days of receiving the item, you must then return the item within 14 days in perfect, unworn condition in its original packaging. If the item has been used or damaged by you we will not provide a refund or exchange. It is your responsibility to pay return postage.

If the item is damaged upon receipt please let us know by email, items must be returned to us for inspection before replacement goods or refunds can be issued.

If shipping returned goods internationally please mark as ‘returned goods’, to avoid any customs charges. We will not be responsible for any return customs charges made.

Please contact us via email [email protected] if you have any further queries regarding shipping and returns.


The colour and material of the scrunchies are just lovely, and the package arrived quickly
Lecron (Etsy Buyer)
Completely delighted and in awe of this scarf. The softness, the colors, the choice of weaving, everything is perfect. LusNaMeala is a very talented artist. In addition, the package arrived in perfect condition, the packaging was super simple and the little attention slipped inside was very delicate. Thank you for this great experience
Michèle (Etsy Buyer)